HVAC Service Sales/Projects Account Manager
We have an immediate opening for an experienced Account Manager. The Account Manager will be responsible for managing a sales territory and creating new service and project accounts. As an Account Manager, you retain the customer’s relationship, meet all their HVAC requests, and ensure that customers receive outstanding customer service from our Service department.
Essential Duties & Responsibilities
- Champion the sales process to ensure customer satisfaction.
- Establish customer rapport with products and services.
- Form accurate and complete sales proposals.
- Help facilitate post-sale transitions with installation managers and installers.
- Educating prospective customers on the superior quality products/ services.
- Continually call on assigned accounts by company policy and procedure.
- Follow-up with existing sales bids and leads.
- Maintain customer information updated in the CRM Program.
- Participate in training on the latest industry technologies.
- Supporting team members and divisions.
Required Skills & Experience
- Valid driver’s license
- High school diploma or equivalent
- HVAC certificate – College coursework – Degree
- At least 10 years of sales experience required-preferably in HVAC/Mechanical industry
- Customer Service experience
- Understanding of advanced principles of air conditioning, refrigeration, and heating
- Estimating – this includes Service Agreement and Project estimation
- Reliable and self-motivated
- Excellent time management skills
- Excellent written, verbal, and interpersonal skills
- Ability to work after hours, over weekends, and on public holidays with short or no notice
Apply Today
Send your resume to abloom@sylvan-inc.com